[Go-essp-tech] A CMIP5 FAQ Application

[Stéphane Senesi]

Dear colleagues

The system looks fine, and much useful. I experimented posting a 
question. The main issue is "how easy will it look when myriads of 
questions will be asked" . I would like to use it also for datanode 
users asking questions to ESGF developpers.

Besides this  intiative, but still about communicating with users, I am 
a bit surprised that the list cmip5-announce at lists.llnl.gov is not much 
known, according to the number of members (they were 12 on July, 17) . 
Also, the traffic on this list is quite low. So, is this the way for 
CMIP5 to broadcast news (such as the address of  this fututre 
interactive FAQ) to users, or is there another media ?

Best regards

S

stephen.pascoe at stfc.ac.uk wrote, On 04/08/2011 16:55:
>
> Hi everyone,
>
> I am increasingly convinced that the CMIP5 HelpDesk isn't scaling to 
> the number of queries we are getting and definitely won't scale as 
> CMIP5 gets more use.  This is partly our fault at BADC for not 
> managing to open up the HelpDesk sufficiently to make it easy for ESGF 
> developers to contribute.  This will improve in the near future 
> (honest!) but I still think we need a more agile way to communicate 
> with CMIP5 users.
>
> Therefore I want to float an alternative solution.  A 
> community-driven, interactive FAQ in the style of stackoverflow.com.  
> The idea is that users, administrators and developers can collaborate 
> on asking and answering questions in an open forum.  There is a 
> reputation system and a mechanism for voting for answers/questions 
> which enables common questions and good answers to be highlighted.  
> There is also a tagging system for classification.
>
> I have created a prototype service with a few questions in it at 
> http://esg-dev1.badc.rl.ac.uk/.  Please take a look and give me some 
> feedback.  Even better create an account and start asking and 
> answering questions.  I have deliberately answered only some of the 
> questions to encourage people to get involved.  If you don't like my 
> answer add another one or comment on mine.
>
> If this appears to work for us the site can be moved to a production 
> server easily without losing the questions.  We could then link to it 
> from the "Contact Us" page in the gateways and ask people to email 
> cmip5-helpdesk only for questions they don't want to share with the 
> community.  I would like to discuss this at the ESGF telco on Tuesday.
>
> One note.  You can use ESGF OpenIDs to create an account but CEDA 
> OpenIDs don't work right now.  I need to get Phil to fix that.
>
> Cheers,
>
> Stephen.
>
> ---
>
> Stephen Pascoe  +44 (0)1235 445980
>
> Centre of Environmental Data Archival
>
> STFC Rutherford Appleton Laboratory, Harwell Oxford, Didcot OX11 0QX, UK
>
>
> -- 
> Scanned by iCritical.
>
>
>
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-- 
Stéphane Sénési
Ingénieur - équipe Assemblage du Système Terre
Centre National de Recherches Météorologiques
Groupe de Météorologie à Grande Echelle et Climat

CNRM/GMGEC/ASTER
42 Av Coriolis
F-31057 Toulouse Cedex 1

+33.5.61.07.99.31 (Fax :....9610)

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