[Met_help] [rt.rap.ucar.edu #95162] History for NCEP metviewer server error
Tatiana Burek via RT
met_help at ucar.edu
Tue Oct 13 12:06:43 MDT 2020
----------------------------------------------------------------
Initial Request
----------------------------------------------------------------
Hi,
Was something changed on http://metviewerdev.ncep.noaa.gov/ ? I'm seeing
an error now when attempting to make a plot. It was working fine the last
time I used it (probably last Friday - May 1st).
Thanks,
Matt
-------
Database query time for mv_hrefv3 0:00:16.245
Save to file time for mv_hrefv3 0:00:00.257
Running /usr/bin/Rscript
/var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
==== Start Rscript error ====
Error: package or namespace load failed for ‘gsl’:
package ‘gsl’ was installed by an R version with different internals; it
needs to be reinstalled for use with this R version
Execution halted
==== End Rscript error ====
Rscript time 0:00:00.630
Running /usr/bin/Rscript
/common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
==== Start Rscript error ====
Error in file(file, "rt") : cannot open the connection
Calls: read.delim -> read.table -> file
In addition: Warning message:
In file(file, "rt") :
cannot open file
'/common/data/web/metviewer/dev/data/plot_20200505_141305.data': No such
file or directory
Execution halted
==== End Rscript error ====
Failed to create plot
/common/data/web/metviewer/dev/plots/plot_20200505_141305.png
Rscript time 0:00:00.447
----------------------------------------------------------------
Complete Ticket History
----------------------------------------------------------------
Subject: NCEP metviewer server error
From: Tatiana Burek
Time: Tue May 05 09:36:38 2020
Hi Matt
I suspect that some sysadmin work was done on both vm-lnx-metviewdev
servers since Friday.
Since I can't contact NOAA sysadmins I asked Perry Shafran to
investigate what happened.
I will let you know when I get more info.
Tatiana
On Tue May 05 08:16:56 2020, Matthew.Pyle at noaa.gov wrote:
> Hi,
>
> Was something changed on http://metviewerdev.ncep.noaa.gov/ ? I'm
seeing
> an error now when attempting to make a plot. It was working fine
the last
> time I used it (probably last Friday - May 1st).
>
> Thanks,
>
> Matt
>
> -------
>
> Database query time for mv_hrefv3 0:00:16.245
> Save to file time for mv_hrefv3 0:00:00.257
>
> Running /usr/bin/Rscript
> /var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
> ==== Start Rscript error ====
> Error: package or namespace load failed for ‘gsl’:
> package ‘gsl’ was installed by an R version with different
internals; it
> needs to be reinstalled for use with this R version
> Execution halted
> ==== End Rscript error ====
> Rscript time 0:00:00.630
>
> Running /usr/bin/Rscript
> /common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
> ==== Start Rscript error ====
> Error in file(file, "rt") : cannot open the connection
> Calls: read.delim -> read.table -> file
> In addition: Warning message:
> In file(file, "rt") :
> cannot open file
> '/common/data/web/metviewer/dev/data/plot_20200505_141305.data': No
such
> file or directory
> Execution halted
> ==== End Rscript error ====
> Failed to create plot
> /common/data/web/metviewer/dev/plots/plot_20200505_141305.png
> Rscript time 0:00:00.447
------------------------------------------------
Subject: NCEP metviewer server error
From: "matthew.pyle at noaa.gov"
Time: Mon May 11 09:39:04 2020
Hi Tatiana,
Perry suggested that I consider using the AWS server instead of
metviewdev,
but I had a question about that transition. Is it possible to
transfer an
existing database from one server to the other, or would data need to
be
reloaded on AWS to establish a fresh database there?
Thanks,
Matt
On Tue, May 5, 2020 at 11:36 AM Tatiana Burek via RT
<met_help at ucar.edu>
wrote:
> Hi Matt
>
> I suspect that some sysadmin work was done on both vm-lnx-
metviewdev
> servers since Friday.
> Since I can't contact NOAA sysadmins I asked Perry Shafran to
investigate
> what happened.
> I will let you know when I get more info.
>
> Tatiana
>
> On Tue May 05 08:16:56 2020, Matthew.Pyle at noaa.gov wrote:
> > Hi,
> >
> > Was something changed on http://metviewerdev.ncep.noaa.gov/ ? I'm
> seeing
> > an error now when attempting to make a plot. It was working fine
the
> last
> > time I used it (probably last Friday - May 1st).
> >
> > Thanks,
> >
> > Matt
> >
> > -------
> >
> > Database query time for mv_hrefv3 0:00:16.245
> > Save to file time for mv_hrefv3 0:00:00.257
> >
> > Running /usr/bin/Rscript
> > /var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
> > ==== Start Rscript error ====
> > Error: package or namespace load failed for ‘gsl’:
> > package ‘gsl’ was installed by an R version with different
internals; it
> > needs to be reinstalled for use with this R version
> > Execution halted
> > ==== End Rscript error ====
> > Rscript time 0:00:00.630
> >
> > Running /usr/bin/Rscript
> > /common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
> > ==== Start Rscript error ====
> > Error in file(file, "rt") : cannot open the connection
> > Calls: read.delim -> read.table -> file
> > In addition: Warning message:
> > In file(file, "rt") :
> > cannot open file
> > '/common/data/web/metviewer/dev/data/plot_20200505_141305.data':
No such
> > file or directory
> > Execution halted
> > ==== End Rscript error ====
> > Failed to create plot
> > /common/data/web/metviewer/dev/plots/plot_20200505_141305.png
> > Rscript time 0:00:00.447
>
>
>
>
------------------------------------------------
Subject: NCEP metviewer server error
From: Tatiana Burek
Time: Mon May 11 09:57:08 2020
Hi Mat,
It is theoretically possible to copy the database from NCEP server and
install it on AWS, but I haven't done it.
Usually users create a new databases and reloaded the data. How big is
your database?
Tatiana
On Mon May 11 09:39:04 2020, Matthew.Pyle at noaa.gov wrote:
> Hi Tatiana,
>
> Perry suggested that I consider using the AWS server instead of
metviewdev,
> but I had a question about that transition. Is it possible to
transfer an
> existing database from one server to the other, or would data need
to be
> reloaded on AWS to establish a fresh database there?
>
> Thanks,
>
> Matt
>
> On Tue, May 5, 2020 at 11:36 AM Tatiana Burek via RT
<met_help at ucar.edu>
> wrote:
>
> > Hi Matt
> >
> > I suspect that some sysadmin work was done on both vm-lnx-
metviewdev
> > servers since Friday.
> > Since I can't contact NOAA sysadmins I asked Perry Shafran to
investigate
> > what happened.
> > I will let you know when I get more info.
> >
> > Tatiana
> >
> > On Tue May 05 08:16:56 2020, Matthew.Pyle at noaa.gov wrote:
> > > Hi,
> > >
> > > Was something changed on http://metviewerdev.ncep.noaa.gov/ ?
I'm
> > seeing
> > > an error now when attempting to make a plot. It was working
fine the
> > last
> > > time I used it (probably last Friday - May 1st).
> > >
> > > Thanks,
> > >
> > > Matt
> > >
> > > -------
> > >
> > > Database query time for mv_hrefv3 0:00:16.245
> > > Save to file time for mv_hrefv3 0:00:00.257
> > >
> > > Running /usr/bin/Rscript
> > > /var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
> > > ==== Start Rscript error ====
> > > Error: package or namespace load failed for ‘gsl’:
> > > package ‘gsl’ was installed by an R version with different
internals; it
> > > needs to be reinstalled for use with this R version
> > > Execution halted
> > > ==== End Rscript error ====
> > > Rscript time 0:00:00.630
> > >
> > > Running /usr/bin/Rscript
> > > /common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
> > > ==== Start Rscript error ====
> > > Error in file(file, "rt") : cannot open the connection
> > > Calls: read.delim -> read.table -> file
> > > In addition: Warning message:
> > > In file(file, "rt") :
> > > cannot open file
> > > '/common/data/web/metviewer/dev/data/plot_20200505_141305.data':
No such
> > > file or directory
> > > Execution halted
> > > ==== End Rscript error ====
> > > Failed to create plot
> > > /common/data/web/metviewer/dev/plots/plot_20200505_141305.png
> > > Rscript time 0:00:00.447
> >
> >
> >
> >
------------------------------------------------
Subject: NCEP metviewer server error
From: "matthew.pyle at noaa.gov"
Time: Mon May 11 10:37:09 2020
It is the biggest on metviewdev, but not sure on the units of storage:
mv_hrefv3 | 3527140 | 2019-07-12
22:05:48 |
I don't have all of the data to fully recreate the database on AWS, so
transferring would be preferable. But I do have the .vsdb files I'm
most
interested in for the last couple of months, so it wouldn't be a total
loss
if I had to start from scratch on AWS. But for now I'm hoping that
metviewdev revives this week.
-Matt
On Mon, May 11, 2020 at 11:57 AM Tatiana Burek via RT
<met_help at ucar.edu>
wrote:
> Hi Mat,
> It is theoretically possible to copy the database from NCEP server
and
> install it on AWS, but I haven't done it.
> Usually users create a new databases and reloaded the data. How big
is
> your database?
>
> Tatiana
>
> On Mon May 11 09:39:04 2020, Matthew.Pyle at noaa.gov wrote:
> > Hi Tatiana,
> >
> > Perry suggested that I consider using the AWS server instead of
> metviewdev,
> > but I had a question about that transition. Is it possible to
transfer
> an
> > existing database from one server to the other, or would data need
to be
> > reloaded on AWS to establish a fresh database there?
> >
> > Thanks,
> >
> > Matt
> >
> > On Tue, May 5, 2020 at 11:36 AM Tatiana Burek via RT
<met_help at ucar.edu>
> > wrote:
> >
> > > Hi Matt
> > >
> > > I suspect that some sysadmin work was done on both vm-lnx-
metviewdev
> > > servers since Friday.
> > > Since I can't contact NOAA sysadmins I asked Perry Shafran to
> investigate
> > > what happened.
> > > I will let you know when I get more info.
> > >
> > > Tatiana
> > >
> > > On Tue May 05 08:16:56 2020, Matthew.Pyle at noaa.gov wrote:
> > > > Hi,
> > > >
> > > > Was something changed on http://metviewerdev.ncep.noaa.gov/ ?
I'm
> > > seeing
> > > > an error now when attempting to make a plot. It was working
fine the
> > > last
> > > > time I used it (probably last Friday - May 1st).
> > > >
> > > > Thanks,
> > > >
> > > > Matt
> > > >
> > > > -------
> > > >
> > > > Database query time for mv_hrefv3 0:00:16.245
> > > > Save to file time for mv_hrefv3 0:00:00.257
> > > >
> > > > Running /usr/bin/Rscript
> > > > /var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
> > > > ==== Start Rscript error ====
> > > > Error: package or namespace load failed for ‘gsl’:
> > > > package ‘gsl’ was installed by an R version with different
> internals; it
> > > > needs to be reinstalled for use with this R version
> > > > Execution halted
> > > > ==== End Rscript error ====
> > > > Rscript time 0:00:00.630
> > > >
> > > > Running /usr/bin/Rscript
> > > > /common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
> > > > ==== Start Rscript error ====
> > > > Error in file(file, "rt") : cannot open the connection
> > > > Calls: read.delim -> read.table -> file
> > > > In addition: Warning message:
> > > > In file(file, "rt") :
> > > > cannot open file
> > > >
'/common/data/web/metviewer/dev/data/plot_20200505_141305.data': No
> such
> > > > file or directory
> > > > Execution halted
> > > > ==== End Rscript error ====
> > > > Failed to create plot
> > > > /common/data/web/metviewer/dev/plots/plot_20200505_141305.png
> > > > Rscript time 0:00:00.447
> > >
> > >
> > >
> > >
>
>
>
>
------------------------------------------------
Subject: NCEP metviewer server error
From: Tatiana Burek
Time: Tue May 12 08:01:11 2020
Hi Matt,
I commented out gsl library in the User Interface instance of
METviewer. This should allow METviewer to perform limited operations
and hopefully it would be enough for you to finish your plot.
Let me know it this works for you.
Tatiana
On Mon May 11 10:37:09 2020, Matthew.Pyle at noaa.gov wrote:
> It is the biggest on metviewdev, but not sure on the units of
storage:
>
> mv_hrefv3 | 3527140 | 2019-07-12
> 22:05:48 |
>
> I don't have all of the data to fully recreate the database on AWS,
so
> transferring would be preferable. But I do have the .vsdb files I'm
> most
> interested in for the last couple of months, so it wouldn't be a
total
> loss
> if I had to start from scratch on AWS. But for now I'm hoping that
> metviewdev revives this week.
>
> -Matt
>
> On Mon, May 11, 2020 at 11:57 AM Tatiana Burek via RT
> <met_help at ucar.edu>
> wrote:
>
> > Hi Mat,
> > It is theoretically possible to copy the database from NCEP server
> > and
> > install it on AWS, but I haven't done it.
> > Usually users create a new databases and reloaded the data. How
big
> > is
> > your database?
> >
> > Tatiana
> >
> > On Mon May 11 09:39:04 2020, Matthew.Pyle at noaa.gov wrote:
> > > Hi Tatiana,
> > >
> > > Perry suggested that I consider using the AWS server instead of
> > metviewdev,
> > > but I had a question about that transition. Is it possible to
> > > transfer
> > an
> > > existing database from one server to the other, or would data
need
> > > to be
> > > reloaded on AWS to establish a fresh database there?
> > >
> > > Thanks,
> > >
> > > Matt
> > >
> > > On Tue, May 5, 2020 at 11:36 AM Tatiana Burek via RT
> > > <met_help at ucar.edu>
> > > wrote:
> > >
> > > > Hi Matt
> > > >
> > > > I suspect that some sysadmin work was done on both vm-lnx-
> > > > metviewdev
> > > > servers since Friday.
> > > > Since I can't contact NOAA sysadmins I asked Perry Shafran to
> > investigate
> > > > what happened.
> > > > I will let you know when I get more info.
> > > >
> > > > Tatiana
> > > >
> > > > On Tue May 05 08:16:56 2020, Matthew.Pyle at noaa.gov wrote:
> > > > > Hi,
> > > > >
> > > > > Was something changed on http://metviewerdev.ncep.noaa.gov/
?
> > > > > I'm
> > > > seeing
> > > > > an error now when attempting to make a plot. It was working
> > > > > fine the
> > > > last
> > > > > time I used it (probably last Friday - May 1st).
> > > > >
> > > > > Thanks,
> > > > >
> > > > > Matt
> > > > >
> > > > > -------
> > > > >
> > > > > Database query time for mv_hrefv3 0:00:16.245
> > > > > Save to file time for mv_hrefv3 0:00:00.257
> > > > >
> > > > > Running /usr/bin/Rscript
> > > > > /var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
> > > > > ==== Start Rscript error ====
> > > > > Error: package or namespace load failed for ‘gsl’:
> > > > > package ‘gsl’ was installed by an R version with different
> > internals; it
> > > > > needs to be reinstalled for use with this R version
> > > > > Execution halted
> > > > > ==== End Rscript error ====
> > > > > Rscript time 0:00:00.630
> > > > >
> > > > > Running /usr/bin/Rscript
> > > > >
/common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
> > > > > ==== Start Rscript error ====
> > > > > Error in file(file, "rt") : cannot open the connection
> > > > > Calls: read.delim -> read.table -> file
> > > > > In addition: Warning message:
> > > > > In file(file, "rt") :
> > > > > cannot open file
> > > > >
'/common/data/web/metviewer/dev/data/plot_20200505_141305.data':
> > > > > No
> > such
> > > > > file or directory
> > > > > Execution halted
> > > > > ==== End Rscript error ====
> > > > > Failed to create plot
> > > > >
/common/data/web/metviewer/dev/plots/plot_20200505_141305.png
> > > > > Rscript time 0:00:00.447
> > > >
> > > >
> > > >
> > > >
> >
> >
> >
> >
------------------------------------------------
Subject: NCEP metviewer server error
From: "matthew.pyle at noaa.gov"
Time: Tue May 12 09:15:33 2020
Thanks - I only made one quick test plot so far, but it worked!
-Matt
On Tue, May 12, 2020 at 10:01 AM Tatiana Burek via RT
<met_help at ucar.edu>
wrote:
> Hi Matt,
> I commented out gsl library in the User Interface instance of
METviewer.
> This should allow METviewer to perform limited operations and
hopefully it
> would be enough for you to finish your plot.
> Let me know it this works for you.
>
> Tatiana
>
> On Mon May 11 10:37:09 2020, Matthew.Pyle at noaa.gov wrote:
> > It is the biggest on metviewdev, but not sure on the units of
storage:
> >
> > mv_hrefv3 | 3527140 | 2019-07-12
> > 22:05:48 |
> >
> > I don't have all of the data to fully recreate the database on
AWS, so
> > transferring would be preferable. But I do have the .vsdb files
I'm
> > most
> > interested in for the last couple of months, so it wouldn't be a
total
> > loss
> > if I had to start from scratch on AWS. But for now I'm hoping
that
> > metviewdev revives this week.
> >
> > -Matt
> >
> > On Mon, May 11, 2020 at 11:57 AM Tatiana Burek via RT
> > <met_help at ucar.edu>
> > wrote:
> >
> > > Hi Mat,
> > > It is theoretically possible to copy the database from NCEP
server
> > > and
> > > install it on AWS, but I haven't done it.
> > > Usually users create a new databases and reloaded the data. How
big
> > > is
> > > your database?
> > >
> > > Tatiana
> > >
> > > On Mon May 11 09:39:04 2020, Matthew.Pyle at noaa.gov wrote:
> > > > Hi Tatiana,
> > > >
> > > > Perry suggested that I consider using the AWS server instead
of
> > > metviewdev,
> > > > but I had a question about that transition. Is it possible to
> > > > transfer
> > > an
> > > > existing database from one server to the other, or would data
need
> > > > to be
> > > > reloaded on AWS to establish a fresh database there?
> > > >
> > > > Thanks,
> > > >
> > > > Matt
> > > >
> > > > On Tue, May 5, 2020 at 11:36 AM Tatiana Burek via RT
> > > > <met_help at ucar.edu>
> > > > wrote:
> > > >
> > > > > Hi Matt
> > > > >
> > > > > I suspect that some sysadmin work was done on both vm-lnx-
> > > > > metviewdev
> > > > > servers since Friday.
> > > > > Since I can't contact NOAA sysadmins I asked Perry Shafran
to
> > > investigate
> > > > > what happened.
> > > > > I will let you know when I get more info.
> > > > >
> > > > > Tatiana
> > > > >
> > > > > On Tue May 05 08:16:56 2020, Matthew.Pyle at noaa.gov wrote:
> > > > > > Hi,
> > > > > >
> > > > > > Was something changed on
http://metviewerdev.ncep.noaa.gov/ ?
> > > > > > I'm
> > > > > seeing
> > > > > > an error now when attempting to make a plot. It was
working
> > > > > > fine the
> > > > > last
> > > > > > time I used it (probably last Friday - May 1st).
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > Matt
> > > > > >
> > > > > > -------
> > > > > >
> > > > > > Database query time for mv_hrefv3 0:00:16.245
> > > > > > Save to file time for mv_hrefv3 0:00:00.257
> > > > > >
> > > > > > Running /usr/bin/Rscript
> > > > > >
/var/lib/tomcat6/webapps/metviewer/R_work/include/agg_stat.R
> > > > > > ==== Start Rscript error ====
> > > > > > Error: package or namespace load failed for ‘gsl’:
> > > > > > package ‘gsl’ was installed by an R version with different
> > > internals; it
> > > > > > needs to be reinstalled for use with this R version
> > > > > > Execution halted
> > > > > > ==== End Rscript error ====
> > > > > > Rscript time 0:00:00.630
> > > > > >
> > > > > > Running /usr/bin/Rscript
> > > > > >
/common/data/web/metviewer/dev/scripts/plot_20200505_141305.R
> > > > > > ==== Start Rscript error ====
> > > > > > Error in file(file, "rt") : cannot open the connection
> > > > > > Calls: read.delim -> read.table -> file
> > > > > > In addition: Warning message:
> > > > > > In file(file, "rt") :
> > > > > > cannot open file
> > > > > >
'/common/data/web/metviewer/dev/data/plot_20200505_141305.data':
> > > > > > No
> > > such
> > > > > > file or directory
> > > > > > Execution halted
> > > > > > ==== End Rscript error ====
> > > > > > Failed to create plot
> > > > > >
/common/data/web/metviewer/dev/plots/plot_20200505_141305.png
> > > > > > Rscript time 0:00:00.447
> > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
> > >
>
>
>
>
------------------------------------------------
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