[Met_help] [rt.rap.ucar.edu #85335] History for User Guide text request

John Halley Gotway via RT met_help at ucar.edu
Wed Jul 10 16:39:15 MDT 2019


----------------------------------------------------------------
  Initial Request
----------------------------------------------------------------

This is a request.  The text in the MET Users' Guide is very difficult to
read.  I'm not sure of the fundamental cause, but the text looks like it
was typed on a typewriter with a ribbon that was worn out (for those who
know what a typewriter ribbon is).

-- 
Bonny Strong
NOAA ESRL/GSD and CIRA
303 497-3936


----------------------------------------------------------------
  Complete Ticket History
----------------------------------------------------------------

Subject: User Guide text request
From: Bonny Strong - NOAA Affiliate
Time: Tue May 29 16:05:29 2018

To clarify: it's very hard to read on a screen.  Printed out it's ok.
I
have to print it out to read it.

On Tue, May 29, 2018 at 3:49 PM, met_help at ucar.edu via RT
<met_help at ucar.edu
> wrote:

> Greetings,
>
> This message has been automatically generated in response to the
> creation of a trouble ticket regarding:
>         "User Guide text request",
> a summary of which appears below.
>
> There is no need to reply to this message right now.  Your ticket
has been
> assigned an ID of [rt.rap.ucar.edu #85335].
>
> Please include the string:
>
>          [rt.rap.ucar.edu #85335]
>
> in the subject line of all future correspondence about this issue.
To do
> so,
> you may reply to this message.
>
> For more information, please see:
>
> MET Online Tutorial:
>
https://www.dtcenter.org/met/users/support/online_tutorial/index.php
>
> MET Users Guide:
>    https://www.dtcenter.org/met/users/docs/overview.php
>
> MET FAQs:
>    https://www.dtcenter.org/met/users/support/faqs/index.php
>
> MET-Help Email Archive:
>    http://mailman.ucar.edu/pipermail/met_help
>
>                         Thank you,
>                         met_help at ucar.edu
>
>
-------------------------------------------------------------------------
> This is a request.  The text in the MET Users' Guide is very
difficult to
> read.  I'm not sure of the fundamental cause, but the text looks
like it
> was typed on a typewriter with a ribbon that was worn out (for those
who
> know what a typewriter ribbon is).
>
> --
> Bonny Strong
> NOAA ESRL/GSD and CIRA
> 303 497-3936
>
>


--
Bonny Strong
NOAA ESRL/GSD and CIRA
303 497-3936

------------------------------------------------
Subject: User Guide text request
From: Minna Win
Time: Tue May 29 16:21:04 2018

Hi Bonny,

The documentation is created on Lyx, a LaTex editor.  Do you know what
resolution settings are on your monitor?  Or is this the case on all
monitors/screens on which you view the documentation?

Regards,
Minna

---------------
Minna Win
NCAR
Research Applications Lab
Phone: 303-497-8423
Fax:   302-497-8401


On Tue, May 29, 2018 at 10:05 PM, Bonny Strong - NOAA Affiliate via RT
<
met_help at ucar.edu> wrote:

>
> <URL: https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
>
> To clarify: it's very hard to read on a screen.  Printed out it's
ok.  I
> have to print it out to read it.
>
> On Tue, May 29, 2018 at 3:49 PM, met_help at ucar.edu via RT <
> met_help at ucar.edu
> > wrote:
>
> > Greetings,
> >
> > This message has been automatically generated in response to the
> > creation of a trouble ticket regarding:
> >         "User Guide text request",
> > a summary of which appears below.
> >
> > There is no need to reply to this message right now.  Your ticket
has
> been
> > assigned an ID of [rt.rap.ucar.edu #85335].
> >
> > Please include the string:
> >
> >          [rt.rap.ucar.edu #85335]
> >
> > in the subject line of all future correspondence about this issue.
To do
> > so,
> > you may reply to this message.
> >
> > For more information, please see:
> >
> > MET Online Tutorial:
> >
https://www.dtcenter.org/met/users/support/online_tutorial/index.php
> >
> > MET Users Guide:
> >    https://www.dtcenter.org/met/users/docs/overview.php
> >
> > MET FAQs:
> >    https://www.dtcenter.org/met/users/support/faqs/index.php
> >
> > MET-Help Email Archive:
> >    http://mailman.ucar.edu/pipermail/met_help
> >
> >                         Thank you,
> >                         met_help at ucar.edu
> >
> > ------------------------------------------------------------
> -------------
> > This is a request.  The text in the MET Users' Guide is very
difficult to
> > read.  I'm not sure of the fundamental cause, but the text looks
like it
> > was typed on a typewriter with a ribbon that was worn out (for
those who
> > know what a typewriter ribbon is).
> >
> > --
> > Bonny Strong
> > NOAA ESRL/GSD and CIRA
> > 303 497-3936
> >
> >
>
>
> --
> Bonny Strong
> NOAA ESRL/GSD and CIRA
> 303 497-3936
>
>

------------------------------------------------
Subject: User Guide text request
From: Bonny Strong - NOAA Affiliate
Time: Tue May 29 16:22:28 2018

The problem exists on every screen I've tried to use.  If you look at
the
User Guide from a screen, how does it look to you?

On Tue, May 29, 2018 at 4:21 PM, Minna Win via RT <met_help at ucar.edu>
wrote:

> Hi Bonny,
>
> The documentation is created on Lyx, a LaTex editor.  Do you know
what
> resolution settings are on your monitor?  Or is this the case on all
> monitors/screens on which you view the documentation?
>
> Regards,
> Minna
>
> ---------------
> Minna Win
> NCAR
> Research Applications Lab
> Phone: 303-497-8423
> Fax:   302-497-8401
>
>
> On Tue, May 29, 2018 at 10:05 PM, Bonny Strong - NOAA Affiliate via
RT <
> met_help at ucar.edu> wrote:
>
> >
> > <URL: https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
> >
> > To clarify: it's very hard to read on a screen.  Printed out it's
ok.  I
> > have to print it out to read it.
> >
> > On Tue, May 29, 2018 at 3:49 PM, met_help at ucar.edu via RT <
> > met_help at ucar.edu
> > > wrote:
> >
> > > Greetings,
> > >
> > > This message has been automatically generated in response to the
> > > creation of a trouble ticket regarding:
> > >         "User Guide text request",
> > > a summary of which appears below.
> > >
> > > There is no need to reply to this message right now.  Your
ticket has
> > been
> > > assigned an ID of [rt.rap.ucar.edu #85335].
> > >
> > > Please include the string:
> > >
> > >          [rt.rap.ucar.edu #85335]
> > >
> > > in the subject line of all future correspondence about this
issue. To
> do
> > > so,
> > > you may reply to this message.
> > >
> > > For more information, please see:
> > >
> > > MET Online Tutorial:
> > >    https://www.dtcenter.org/met/users/support/online_tutorial/
> index.php
> > >
> > > MET Users Guide:
> > >    https://www.dtcenter.org/met/users/docs/overview.php
> > >
> > > MET FAQs:
> > >    https://www.dtcenter.org/met/users/support/faqs/index.php
> > >
> > > MET-Help Email Archive:
> > >    http://mailman.ucar.edu/pipermail/met_help
> > >
> > >                         Thank you,
> > >                         met_help at ucar.edu
> > >
> > > ------------------------------------------------------------
> > -------------
> > > This is a request.  The text in the MET Users' Guide is very
difficult
> to
> > > read.  I'm not sure of the fundamental cause, but the text looks
like
> it
> > > was typed on a typewriter with a ribbon that was worn out (for
those
> who
> > > know what a typewriter ribbon is).
> > >
> > > --
> > > Bonny Strong
> > > NOAA ESRL/GSD and CIRA
> > > 303 497-3936
> > >
> > >
> >
> >
> > --
> > Bonny Strong
> > NOAA ESRL/GSD and CIRA
> > 303 497-3936
> >
> >
>
>


--
Bonny Strong
NOAA ESRL/GSD and CIRA
303 497-3936

------------------------------------------------
Subject: User Guide text request
From: Minna Win
Time: Tue May 29 16:33:33 2018

Hi Bonnie,

The MET user guide is readable on my workstation's screen and my tiny
Mac
laptop.  I don't know why it isn't rendering properly for you.  Are
you on
Windows?

Thanks,
Minna

---------------
Minna Win
NCAR
Research Applications Lab
Phone: 303-497-8423
Fax:   302-497-8401


On Tue, May 29, 2018 at 10:22 PM, Bonny Strong - NOAA Affiliate via RT
<
met_help at ucar.edu> wrote:

>
> <URL: https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
>
> The problem exists on every screen I've tried to use.  If you look
at the
> User Guide from a screen, how does it look to you?
>
> On Tue, May 29, 2018 at 4:21 PM, Minna Win via RT
<met_help at ucar.edu>
> wrote:
>
> > Hi Bonny,
> >
> > The documentation is created on Lyx, a LaTex editor.  Do you know
what
> > resolution settings are on your monitor?  Or is this the case on
all
> > monitors/screens on which you view the documentation?
> >
> > Regards,
> > Minna
> >
> > ---------------
> > Minna Win
> > NCAR
> > Research Applications Lab
> > Phone: 303-497-8423
> > Fax:   302-497-8401
> >
> >
> > On Tue, May 29, 2018 at 10:05 PM, Bonny Strong - NOAA Affiliate
via RT <
> > met_help at ucar.edu> wrote:
> >
> > >
> > > <URL: https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
> > >
> > > To clarify: it's very hard to read on a screen.  Printed out
it's ok.
> I
> > > have to print it out to read it.
> > >
> > > On Tue, May 29, 2018 at 3:49 PM, met_help at ucar.edu via RT <
> > > met_help at ucar.edu
> > > > wrote:
> > >
> > > > Greetings,
> > > >
> > > > This message has been automatically generated in response to
the
> > > > creation of a trouble ticket regarding:
> > > >         "User Guide text request",
> > > > a summary of which appears below.
> > > >
> > > > There is no need to reply to this message right now.  Your
ticket has
> > > been
> > > > assigned an ID of [rt.rap.ucar.edu #85335].
> > > >
> > > > Please include the string:
> > > >
> > > >          [rt.rap.ucar.edu #85335]
> > > >
> > > > in the subject line of all future correspondence about this
issue. To
> > do
> > > > so,
> > > > you may reply to this message.
> > > >
> > > > For more information, please see:
> > > >
> > > > MET Online Tutorial:
> > > >    https://www.dtcenter.org/met/users/support/online_tutorial/
> > index.php
> > > >
> > > > MET Users Guide:
> > > >    https://www.dtcenter.org/met/users/docs/overview.php
> > > >
> > > > MET FAQs:
> > > >    https://www.dtcenter.org/met/users/support/faqs/index.php
> > > >
> > > > MET-Help Email Archive:
> > > >    http://mailman.ucar.edu/pipermail/met_help
> > > >
> > > >                         Thank you,
> > > >                         met_help at ucar.edu
> > > >
> > > > ------------------------------------------------------------
> > > -------------
> > > > This is a request.  The text in the MET Users' Guide is very
> difficult
> > to
> > > > read.  I'm not sure of the fundamental cause, but the text
looks like
> > it
> > > > was typed on a typewriter with a ribbon that was worn out (for
those
> > who
> > > > know what a typewriter ribbon is).
> > > >
> > > > --
> > > > Bonny Strong
> > > > NOAA ESRL/GSD and CIRA
> > > > 303 497-3936
> > > >
> > > >
> > >
> > >
> > > --
> > > Bonny Strong
> > > NOAA ESRL/GSD and CIRA
> > > 303 497-3936
> > >
> > >
> >
> >
>
>
> --
> Bonny Strong
> NOAA ESRL/GSD and CIRA
> 303 497-3936
>
>

------------------------------------------------
Subject: User Guide text request
From: Bonny Strong - NOAA Affiliate
Time: Tue May 29 17:14:24 2018

Yep, Windows.  It just looks fuzzy.

On Tue, May 29, 2018 at 4:33 PM, Minna Win via RT <met_help at ucar.edu>
wrote:

> Hi Bonnie,
>
> The MET user guide is readable on my workstation's screen and my
tiny Mac
> laptop.  I don't know why it isn't rendering properly for you.  Are
you on
> Windows?
>
> Thanks,
> Minna
>
> ---------------
> Minna Win
> NCAR
> Research Applications Lab
> Phone: 303-497-8423
> Fax:   302-497-8401
>
>
> On Tue, May 29, 2018 at 10:22 PM, Bonny Strong - NOAA Affiliate via
RT <
> met_help at ucar.edu> wrote:
>
> >
> > <URL: https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
> >
> > The problem exists on every screen I've tried to use.  If you look
at the
> > User Guide from a screen, how does it look to you?
> >
> > On Tue, May 29, 2018 at 4:21 PM, Minna Win via RT
<met_help at ucar.edu>
> > wrote:
> >
> > > Hi Bonny,
> > >
> > > The documentation is created on Lyx, a LaTex editor.  Do you
know what
> > > resolution settings are on your monitor?  Or is this the case on
all
> > > monitors/screens on which you view the documentation?
> > >
> > > Regards,
> > > Minna
> > >
> > > ---------------
> > > Minna Win
> > > NCAR
> > > Research Applications Lab
> > > Phone: 303-497-8423
> > > Fax:   302-497-8401
> > >
> > >
> > > On Tue, May 29, 2018 at 10:05 PM, Bonny Strong - NOAA Affiliate
via RT
> <
> > > met_help at ucar.edu> wrote:
> > >
> > > >
> > > > <URL: https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335
>
> > > >
> > > > To clarify: it's very hard to read on a screen.  Printed out
it's ok.
> > I
> > > > have to print it out to read it.
> > > >
> > > > On Tue, May 29, 2018 at 3:49 PM, met_help at ucar.edu via RT <
> > > > met_help at ucar.edu
> > > > > wrote:
> > > >
> > > > > Greetings,
> > > > >
> > > > > This message has been automatically generated in response to
the
> > > > > creation of a trouble ticket regarding:
> > > > >         "User Guide text request",
> > > > > a summary of which appears below.
> > > > >
> > > > > There is no need to reply to this message right now.  Your
ticket
> has
> > > > been
> > > > > assigned an ID of [rt.rap.ucar.edu #85335].
> > > > >
> > > > > Please include the string:
> > > > >
> > > > >          [rt.rap.ucar.edu #85335]
> > > > >
> > > > > in the subject line of all future correspondence about this
issue.
> To
> > > do
> > > > > so,
> > > > > you may reply to this message.
> > > > >
> > > > > For more information, please see:
> > > > >
> > > > > MET Online Tutorial:
> > > > >
https://www.dtcenter.org/met/users/support/online_tutorial/
> > > index.php
> > > > >
> > > > > MET Users Guide:
> > > > >    https://www.dtcenter.org/met/users/docs/overview.php
> > > > >
> > > > > MET FAQs:
> > > > >    https://www.dtcenter.org/met/users/support/faqs/index.php
> > > > >
> > > > > MET-Help Email Archive:
> > > > >    http://mailman.ucar.edu/pipermail/met_help
> > > > >
> > > > >                         Thank you,
> > > > >                         met_help at ucar.edu
> > > > >
> > > > > ------------------------------------------------------------
> > > > -------------
> > > > > This is a request.  The text in the MET Users' Guide is very
> > difficult
> > > to
> > > > > read.  I'm not sure of the fundamental cause, but the text
looks
> like
> > > it
> > > > > was typed on a typewriter with a ribbon that was worn out
(for
> those
> > > who
> > > > > know what a typewriter ribbon is).
> > > > >
> > > > > --
> > > > > Bonny Strong
> > > > > NOAA ESRL/GSD and CIRA
> > > > > 303 497-3936
> > > > >
> > > > >
> > > >
> > > >
> > > > --
> > > > Bonny Strong
> > > > NOAA ESRL/GSD and CIRA
> > > > 303 497-3936
> > > >
> > > >
> > >
> > >
> >
> >
> > --
> > Bonny Strong
> > NOAA ESRL/GSD and CIRA
> > 303 497-3936
> >
> >
>
>


--
Bonny Strong
NOAA ESRL/GSD and CIRA
303 497-3936

------------------------------------------------
Subject: User Guide text request
From: John Halley Gotway
Time: Mon Jun 04 09:55:40 2018

Hi Bonny,

The next time you're over at NCAR with your laptop, please drop by
John or
Minna's office so we can see exactly what the issue is.  Perhaps there
are
settings that can be modified either on your display, within the PDF
viewer
you're using, or in the creation of the PDF itself.  There's no clear
and
obvious solution right now... but perhaps with some tweaking, we can
make
it more readable.

Thanks,
John

On Tue, May 29, 2018 at 3:49 PM, Bonny Strong - NOAA Affiliate via RT
<
met_help at ucar.edu> wrote:

>
> Tue May 29 15:49:57 2018: Request 85335 was acted upon.
> Transaction: Ticket created by bonny.strong at noaa.gov
>        Queue: met_help
>      Subject: User Guide text request
>        Owner: Nobody
>   Requestors: bonny.strong at noaa.gov
>       Status: new
>  Ticket <URL:
https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
>
>
> This is a request.  The text in the MET Users' Guide is very
difficult to
> read.  I'm not sure of the fundamental cause, but the text looks
like it
> was typed on a typewriter with a ribbon that was worn out (for those
who
> know what a typewriter ribbon is).
>
> --
> Bonny Strong
> NOAA ESRL/GSD and CIRA
> 303 497-3936
>
>

------------------------------------------------
Subject: User Guide text request
From: Bonny Strong - NOAA Affiliate
Time: Tue Jun 12 18:26:23 2018

I will do that.

On Mon, Jun 4, 2018 at 9:55 AM, John Halley Gotway via RT
<met_help at ucar.edu
> wrote:

> Hi Bonny,
>
> The next time you're over at NCAR with your laptop, please drop by
John or
> Minna's office so we can see exactly what the issue is.  Perhaps
there are
> settings that can be modified either on your display, within the PDF
viewer
> you're using, or in the creation of the PDF itself.  There's no
clear and
> obvious solution right now... but perhaps with some tweaking, we can
make
> it more readable.
>
> Thanks,
> John
>
> On Tue, May 29, 2018 at 3:49 PM, Bonny Strong - NOAA Affiliate via
RT <
> met_help at ucar.edu> wrote:
>
> >
> > Tue May 29 15:49:57 2018: Request 85335 was acted upon.
> > Transaction: Ticket created by bonny.strong at noaa.gov
> >        Queue: met_help
> >      Subject: User Guide text request
> >        Owner: Nobody
> >   Requestors: bonny.strong at noaa.gov
> >       Status: new
> >  Ticket <URL:
https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=85335 >
> >
> >
> > This is a request.  The text in the MET Users' Guide is very
difficult to
> > read.  I'm not sure of the fundamental cause, but the text looks
like it
> > was typed on a typewriter with a ribbon that was worn out (for
those who
> > know what a typewriter ribbon is).
> >
> > --
> > Bonny Strong
> > NOAA ESRL/GSD and CIRA
> > 303 497-3936
> >
> >
>
>


--
Bonny Strong
NOAA ESRL/GSD and CIRA
303 497-3936

------------------------------------------------


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