[Met_help] [rt.rap.ucar.edu #82930] History for trouble uploading an old xml on the EMC-METViewer server web interface
John Halley Gotway via RT
met_help at ucar.edu
Wed Jul 10 16:43:14 MDT 2019
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Initial Request
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Hi MET helpdesk,
I have recently reloaded some data to the emc-metviewer server and I am
having some trouble uploading an old xml file (attached) to regenerate some
old plots on the METViewer web interface. My database is mv_met_dl2rw.
I would greatly appreciate any assistance getting this to work. Let me know
if there was any other information that you need that I left out.
Thanks,
Donnie
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Complete Ticket History
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Subject: trouble uploading an old xml on the EMC-METViewer server web interface
From: Tatiana Burek
Time: Wed Nov 08 09:44:25 2017
Donnie,
I fixed the problem that was causing the file loading to fail.
I tested it with your XML and was able to load it and create a plot.
Let me know if you still have problems using that file.
Tatiana
On Tue Nov 07 14:49:14 2017, donald.e.lippi at noaa.gov wrote:
> Hi MET helpdesk,
>
> I have recently reloaded some data to the emc-metviewer server and I
am
> having some trouble uploading an old xml file (attached) to
regenerate some
> old plots on the METViewer web interface. My database is
mv_met_dl2rw.
>
> I would greatly appreciate any assistance getting this to work. Let
me know
> if there was any other information that you need that I left out.
>
> Thanks,
> Donnie
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Subject: trouble uploading an old xml on the EMC-METViewer server web interface
From: Donald Lippi - NOAA Affiliate
Time: Wed Nov 08 11:16:37 2017
Great! It's working for me now.
Thank you
Donnie
On Wed, Nov 8, 2017 at 11:44 AM, Tatiana Burek via RT
<met_help at ucar.edu>
wrote:
> Donnie,
> I fixed the problem that was causing the file loading to fail.
> I tested it with your XML and was able to load it and create a plot.
> Let me know if you still have problems using that file.
>
> Tatiana
>
> On Tue Nov 07 14:49:14 2017, donald.e.lippi at noaa.gov wrote:
> > Hi MET helpdesk,
> >
> > I have recently reloaded some data to the emc-metviewer server and
I am
> > having some trouble uploading an old xml file (attached) to
regenerate
> some
> > old plots on the METViewer web interface. My database is
mv_met_dl2rw.
> >
> > I would greatly appreciate any assistance getting this to work.
Let me
> know
> > if there was any other information that you need that I left out.
> >
> > Thanks,
> > Donnie
>
>
>
>
------------------------------------------------
Subject: trouble uploading an old xml on the EMC-METViewer server web interface
From: Donald Lippi - NOAA Affiliate
Time: Wed Nov 08 12:26:03 2017
Hi Tatiana or MET help,
I was able to successfully load the xml file, but when I try to
generate
the plot I'm now getting an error that says "there is no package
called
'gsl'"
Thanks
On Wed, Nov 8, 2017 at 1:17 PM, Tatiana Burek via RT
<met_help at ucar.edu>
wrote:
> According to our records, your request has been resolved. If you
have any
> further questions or concerns, please respond to this message.
>
------------------------------------------------
Subject: trouble uploading an old xml on the EMC-METViewer server web interface
From: Tatiana Burek
Time: Wed Nov 08 12:57:36 2017
Thanks for letting me know.
It should be fixed - I was able to generate a plot using your XML.
Tatiana
On Wed Nov 08 12:26:03 2017, donald.e.lippi at noaa.gov wrote:
> Hi Tatiana or MET help,
>
> I was able to successfully load the xml file, but when I try to
generate
> the plot I'm now getting an error that says "there is no package
called
> 'gsl'"
>
> Thanks
>
> On Wed, Nov 8, 2017 at 1:17 PM, Tatiana Burek via RT
<met_help at ucar.edu>
> wrote:
>
> > According to our records, your request has been resolved. If you
have any
> > further questions or concerns, please respond to this message.
> >
------------------------------------------------
Subject: trouble uploading an old xml on the EMC-METViewer server web interface
From: Donald Lippi - NOAA Affiliate
Time: Wed Nov 08 13:20:23 2017
Okay, now it seems to be working. Thank you.
On Wed, Nov 8, 2017 at 2:57 PM, Tatiana Burek via RT
<met_help at ucar.edu>
wrote:
> Thanks for letting me know.
> It should be fixed - I was able to generate a plot using your XML.
>
> Tatiana
>
> On Wed Nov 08 12:26:03 2017, donald.e.lippi at noaa.gov wrote:
> > Hi Tatiana or MET help,
> >
> > I was able to successfully load the xml file, but when I try to
generate
> > the plot I'm now getting an error that says "there is no package
called
> > 'gsl'"
> >
> > Thanks
> >
> > On Wed, Nov 8, 2017 at 1:17 PM, Tatiana Burek via RT
<met_help at ucar.edu>
> > wrote:
> >
> > > According to our records, your request has been resolved. If you
have
> any
> > > further questions or concerns, please respond to this message.
> > >
>
>
>
>
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