[Met_help] [rt.rap.ucar.edu #72199] History for Subscription

[Julie Prestopnik via RT]

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  Initial Request
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Dear Met_help,

I am a new user of Met Tools, reguesting to be included  in the met_help
mailing list.


Cheers,

John
Kenya Meteorological Department


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  Complete Ticket History
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Subject: Subscription
From: Julie Prestopnik
Time: Thu Jun 04 15:59:14 2015

Hello John.   We're glad to have you as a new user of MET Tools.

There are currently only 2 people registered to the met_help mailing
list, and in fact, we do not generally recommend that people register
to it.  When people send a question to met_help, a new ticket
gets created in our support system.  We go back and forth via email
and eventually resolve the issue.  Once the issue is resolved, the
email history for the ticket automatically gets posted to that
met_help mailing list.

If you were subscribed to that mailing list, you'd get a copy of every
single met_help issue that gets resolved.  And I don't think that
would be generally useful.

However, that mailing list is publicly available, and you can search
through it:
    http://mailman.ucar.edu/pipermail/met_help/

This is our cheap and easy way of documenting the user support we
provide, and potentially, users are able to find previous answers to
similar questions.

You are welcome to subscribe to it if you'd like, but I doubt it'd be
useful for you to see all the support requests that come through the
system.

I hope that helps clarify.

Thanks,
Julie

On Thu, Jun 4, 2015 at 12:42 PM, John Mungai via RT
<met_help at ucar.edu>
wrote:

>
> Thu Jun 04 12:42:46 2015: Request 72199 was acted upon.
> Transaction: Ticket created by jon.mungai at gmail.com
>        Queue: met_help
>      Subject: Subscription
>        Owner: Nobody
>   Requestors: jon.mungai at gmail.com
>       Status: new
>  Ticket <URL:
https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=72199 >
>
>
> Dear Met_help,
>
> I am a new user of Met Tools, reguesting to be included  in the
met_help
> mailing list.
>
>
> Cheers,
>
> John
> Kenya Meteorological Department
>
>


--
Julie Prestopnik
National Center for Atmospheric Research
Research Applications Laboratory
Phone: 303.497.8399
Email: jpresto at ucar.edu

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Subject: Subscription
From: John Mungai
Time: Thu Jun 04 17:42:44 2015

Thanks Julie,
Info much appreciated.

Regards,
John
On 4 Jun 2015 23:59, "Julie Prestopnik via RT" <met_help at ucar.edu>
wrote:

> Hello John.   We're glad to have you as a new user of MET Tools.
>
> There are currently only 2 people registered to the met_help mailing
> list, and in fact, we do not generally recommend that people
register
> to it.  When people send a question to met_help, a new ticket
> gets created in our support system.  We go back and forth via email
> and eventually resolve the issue.  Once the issue is resolved, the
> email history for the ticket automatically gets posted to that
> met_help mailing list.
>
> If you were subscribed to that mailing list, you'd get a copy of
every
> single met_help issue that gets resolved.  And I don't think that
> would be generally useful.
>
> However, that mailing list is publicly available, and you can search
> through it:
>     http://mailman.ucar.edu/pipermail/met_help/
>
> This is our cheap and easy way of documenting the user support we
> provide, and potentially, users are able to find previous answers to
> similar questions.
>
> You are welcome to subscribe to it if you'd like, but I doubt it'd
be
> useful for you to see all the support requests that come through the
> system.
>
> I hope that helps clarify.
>
> Thanks,
> Julie
>
> On Thu, Jun 4, 2015 at 12:42 PM, John Mungai via RT
<met_help at ucar.edu>
> wrote:
>
> >
> > Thu Jun 04 12:42:46 2015: Request 72199 was acted upon.
> > Transaction: Ticket created by jon.mungai at gmail.com
> >        Queue: met_help
> >      Subject: Subscription
> >        Owner: Nobody
> >   Requestors: jon.mungai at gmail.com
> >       Status: new
> >  Ticket <URL:
https://rt.rap.ucar.edu/rt/Ticket/Display.html?id=72199 >
> >
> >
> > Dear Met_help,
> >
> > I am a new user of Met Tools, reguesting to be included  in the
met_help
> > mailing list.
> >
> >
> > Cheers,
> >
> > John
> > Kenya Meteorological Department
> >
> >
>
>
> --
> Julie Prestopnik
> National Center for Atmospheric Research
> Research Applications Laboratory
> Phone: 303.497.8399
> Email: jpresto at ucar.edu
>
>

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