<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Yang,<div class=""><br class=""></div><div class="">Could you please run the following commands and let us know if the problem is resolved:</div><div class=""><br class=""></div><div class=""><font face="Menlo" class="">conda activate ncl_stable<span class="Apple-tab-span" style="white-space:pre"> </span># might be “source activate ncl_stable” if you’re using an old version of conda</font></div><div class=""><font face="Menlo" class="">conda update --all -c conda-forge</font></div><div class=""><font face="Menlo" class="">ncl -V</font></div><div class=""><br class=""></div><div class="">Several conda packages were updated recently, and I believe the problem should be fixable by updating all of the packages in your conda environment, but please let us know if not.</div><div class=""><br class=""></div><div class="">Thanks,</div><div class="">Kevin<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Aug 18, 2019, at 9:37 AM, Yang Yang via ncl-install <<a href="mailto:ncl-install@ucar.edu" class="">ncl-install@ucar.edu</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: 微软雅黑, Verdana, "Microsoft Yahei", SimSun, sans-serif; font-size: 14px; line-height: 1.6;" class=""><div class=""></div><div class=""><div class=""><span class="">Hi Talk,</span></div><div class=""><span class=""><br class=""></span></div><div class=""><span class="">I'm using conda to install ncl. I got the following error when I open ncl.</span></div><div class=""><span class=""><br class=""></span></div><div class="">ncl -V</div><div class="">ncl: error while loading shared libraries: libtiledb.so.1.6.0: cannot open shared object file: No such file or directory</div><div class=""><span class=""><br class=""></span></div><div class=""><span class=""><br class=""></span></div><div class=""><span class="">Anyone know how to solve this issue? Thanks!</span></div><div class=""><span class=""><br class=""></span></div><div class=""><span class="">I also attach the following info.</span></div><div class=""><span class=""><br class=""></span></div><div class="">conda list -n ncl_stable</div><div class=""># packages in environment at /home/cyclone/.conda/envs/ncl_stable:</div><div class="">#</div><div class=""># Name Version Build Channel</div><div class="">_libgcc_mutex 0.1 main </div><div class="">boost-cpp 1.70.0 h8e57a91_2 conda-forge</div><div class="">bzip2 1.0.8 h516909a_0 conda-forge</div><div class="">ca-certificates 2019.6.16 hecc5488_0 conda-forge</div><div class="">cairo 1.16.0 hfb77d84_1002 conda-forge</div><div class="">cfitsio 3.470 hb60a0a2_2 conda-forge</div><div class="">curl 7.65.3 hf8cf82a_0 conda-forge</div><div class="">esmf 7.1.0 h9a7cb89_1006 conda-forge</div><div class="">expat 2.2.5 he1b5a44_1003 conda-forge</div><div class="">fontconfig 2.13.1 h86ecdb6_1001 conda-forge</div><div class="">freetype 2.10.0 he983fc9_1 conda-forge</div><div class="">freexl 1.0.5 h14c3975_1002 conda-forge</div><div class="">geos 3.7.2 he1b5a44_1 conda-forge</div><div class="">geotiff 1.5.1 h560c3f3_2 conda-forge</div><div class="">gettext 0.19.8.1 hc5be6a0_1002 conda-forge</div><div class="">giflib 5.1.7 h516909a_1 conda-forge</div><div class="">glib 2.58.3 h6f030ca_1002 conda-forge</div><div class="">gsl 2.5 h294904e_0 conda-forge</div><div class="">hdf4 4.2.13 h9a582f1_1002 conda-forge</div><div class="">hdf5 1.10.5 nompi_h3c11f04_1100 conda-forge</div><div class="">hdfeos2 2.20 h64bfcee_1000 conda-forge</div><div class="">hdfeos5 5.1.16 h8b6279f_5 conda-forge</div><div class="">icu 64.2 he1b5a44_0 conda-forge</div><div class="">jasper 1.900.1 h07fcdf6_1006 conda-forge</div><div class="">jpeg 9c h14c3975_1001 conda-forge</div><div class="">json-c 0.13.1 h14c3975_1001 conda-forge</div><div class="">kealib 1.4.10 h58c409b_1005 conda-forge</div><div class="">krb5 1.16.3 h05b26f9_1001 conda-forge</div><div class="">libblas 3.8.0 12_openblas conda-forge</div><div class="">libcblas 3.8.0 12_openblas conda-forge</div><div class="">libcurl 7.65.3 hda55be3_0 conda-forge</div><div class="">libdap4 3.20.2 hd48c02d_1000 conda-forge</div><div class="">libedit 3.1.20170329 hf8c457e_1001 conda-forge</div><div class="">libffi 3.2.1 he1b5a44_1006 conda-forge</div><div class="">libgcc-ng 9.1.0 hdf63c60_0 </div><div class="">libgdal 3.0.1 hbef8c27_6 conda-forge</div><div class="">libgfortran-ng 7.3.0 hdf63c60_0 </div><div class="">libiconv 1.15 h516909a_1005 conda-forge</div><div class="">libkml 1.3.0 h4fcabce_1010 conda-forge</div><div class="">libnetcdf 4.6.2 h056eaf5_1002 conda-forge</div><div class="">libopenblas 0.3.7 h6e990d7_1 conda-forge</div><div class="">libpng 1.6.37 hed695b0_0 conda-forge</div><div class="">libpq 11.5 hd9ab2ff_0 conda-forge</div><div class="">libspatialite 4.3.0a he1bb1e1_1029 conda-forge</div><div class="">libssh2 1.8.2 h22169c7_2 conda-forge</div><div class="">libstdcxx-ng 9.1.0 hdf63c60_0 </div><div class="">libtiff 4.0.10 h57b8799_1003 conda-forge</div><div class="">libuuid 2.32.1 h14c3975_1000 conda-forge</div><div class="">libxcb 1.13 h14c3975_1002 conda-forge</div><div class="">libxml2 2.9.9 hee79883_2 conda-forge</div><div class="">lz4-c 1.8.3 he1b5a44_1001 conda-forge</div><div class="">mpi 1.0 mpich conda-forge</div><div class="">mpich 3.2.1 hc99cbb1_1014 conda-forge</div><div class="">ncl 6.6.2 ha6cf544_7 conda-forge</div><div class="">ncurses 6.1 hf484d3e_1002 conda-forge</div><div class="">netcdf-fortran 4.4.5 hfc18c51_1001 conda-forge</div><div class="">openjpeg 2.3.1 h58a6597_0 conda-forge</div><div class="">openssl 1.1.1c h516909a_0 conda-forge</div><div class="">pcre 8.41 hf484d3e_1003 conda-forge</div><div class="">pixman 0.38.0 h516909a_1003 conda-forge</div><div class="">poppler 0.67.0 ha967d66_7 conda-forge</div><div class="">poppler-data 0.4.9 1 conda-forge</div><div class="">postgresql 11.5 hc63931a_0 conda-forge</div><div class="">proj4 6.1.0 he751ad9_2 conda-forge</div><div class="">pthread-stubs 0.4 h14c3975_1001 conda-forge</div><div class="">readline 8.0 hf8c457e_0 conda-forge</div><div class="">sqlite 3.29.0 hcee41ef_0 conda-forge</div><div class="">tbb 2018.0.5 h2d50403_0 conda-forge</div><div class="">tiledb 1.6.2 h69c774e_0 conda-forge</div><div class="">tk 8.6.9 hed695b0_1002 conda-forge</div><div class="">tzcode 2019a h516909a_1002 conda-forge</div><div class="">udunits2 2.2.27.6 h4e0c4b3_1001 conda-forge</div><div class="">xerces-c 3.2.2 h8412b87_1004 conda-forge</div><div class="">xorg-imake 1.0.7 0 conda-forge</div><div class="">xorg-kbproto 1.0.7 h14c3975_1002 conda-forge</div><div class="">xorg-libice 1.0.10 h516909a_0 conda-forge</div><div class="">xorg-libsm 1.2.3 h84519dc_1000 conda-forge</div><div class="">xorg-libx11 1.6.8 h516909a_0 conda-forge</div><div class="">xorg-libxau 1.0.9 h14c3975_0 conda-forge</div><div class="">xorg-libxaw 1.0.13 h14c3975_1002 conda-forge</div><div class="">xorg-libxdmcp 1.1.3 h516909a_0 conda-forge</div><div class="">xorg-libxext 1.3.4 h516909a_0 conda-forge</div><div class="">xorg-libxmu 1.1.3 h516909a_0 conda-forge</div><div class="">xorg-libxpm 3.5.12 h14c3975_1002 conda-forge</div><div class="">xorg-libxrender 0.9.10 h516909a_1002 conda-forge</div><div class="">xorg-libxt 1.1.5 h516909a_1003 conda-forge</div><div class="">xorg-makedepend 1.0.6 he1b5a44_1 conda-forge</div><div class="">xorg-renderproto 0.11.1 h14c3975_1002 conda-forge</div><div class="">xorg-xextproto 7.3.0 h14c3975_1002 conda-forge</div><div class="">xorg-xproto 7.0.31 h14c3975_1007 conda-forge</div><div class="">xz 5.2.4 h14c3975_1001 conda-forge</div><div class="">zlib 1.2.11 h516909a_1005 conda-forge</div><div class="">zstd 1.4.0 h3b9ef0a_0 conda-forge</div><div class="">(ncl_stable) [cyclone@mnode ~]$ conda --version</div><div class="">conda 4.7.11</div><div class="">(ncl_stable) [cyclone@mnode ~]$ which ncl</div><div class="">~/.conda/envs/ncl_stable/bin/ncl</div><div class="">(ncl_stable) [cyclone@mnode ~]$ ncl -V</div><div class="">ncl: error while loading shared libraries: libtiledb.so.1.6.0: cannot open shared object file: No such file or directory</div><div class="">(ncl_stable) [cyclone@mnode ~]$ env | grep NCARG</div><div class="">NCARG_ROOT=/home/cyclone/.conda/envs/ncl_stable</div><div class="">(ncl_stable) [cyclone@mnode ~]$ <span class=""> </span></div><div class=""><span class=""><br class=""></span></div><div id="ntes-pcmac-signature" style="font-family: 微软雅黑;" class=""><div style="font-size: 14px; padding: 0px; margin: 0px;" class=""><div style="padding-bottom: 10px; margin-bottom: 10px; display: inline-block;" class=""><div style="font-family: 微软雅黑; font-size: 14px;" class=""><div style="font-family: Helvetica; font-size: 14px; color: rgb(49, 53, 59);" class=""><div style="font-family: Helvetica; font-size: 14px; color: rgb(49, 53, 59);" class=""><div style="font-family: 微软雅黑; font-size: 14px;" class=""><div class=""><br style="caret-color: rgb(39, 39, 40); color: rgb(39, 39, 40); font-family: -apple-system, sans-serif;" class=""><br style="caret-color: rgb(39, 39, 40); color: rgb(39, 39, 40); font-family: -apple-system, sans-serif;" class=""><div style="caret-color: rgb(39, 39, 40); color: rgb(39, 39, 40); font-family: Arial, Helvetica, sans-serif; font-size: 10pt;" class=""><hr style="caret-color: inherit !important;" class=""><span style="color: rgb(0, 104, 72); caret-color: inherit !important;" class=""><b style="caret-color: inherit !important;" class="">Yang Yang</b></span><br style="caret-color: inherit !important;" class="">Lecturer<br style="caret-color: inherit !important;" class=""><span style="color: rgb(0, 104, 72); caret-color: inherit !important;" class="">Nanjing University of Information Science and Technology</span> – <span style="color: rgb(0, 100, 132); caret-color: inherit !important;" class=""><b style="caret-color: inherit !important;" class="">School of Marine Sciences</b></span><br style="caret-color: inherit !important;" class="">219 Ningliu Road, Nanjing 210044, China<br style="caret-color: inherit !important;" class="">Email: <span style="color: blue; caret-color: inherit !important;" class=""><a href="mailto:yangyang2@mail.usf.edu" style="caret-color: inherit !important;" class="">yangyang.nuist@gmail.com</a></span> | Cell: +86-15651999690</div></div><div style="caret-color: rgb(39, 39, 40); color: rgb(39, 39, 40); font-family: Arial, Helvetica, sans-serif; font-size: 10pt;" class=""><span style="background-color: rgb(255, 255, 255);" class=""><a href="http://ocean.nuist.edu.cn/yangyang" class="">Website</a><span class="Apple-converted-space"> </span>| <a href="https://www.researchgate.net/profile/Yang_Yang48" class="">Researchgate</a><span class="Apple-converted-space"> </span>|<span class="Apple-converted-space"> </span><a href="https://scholar.google.com/citations?user=OHJD1IoAAAAJ" class="">Google Scholar</a><span class="Apple-converted-space"> </span>|<span class="Apple-converted-space"> </span><a href="http://orcid.org/0000-0002-8264-4816" class="">ORCID</a></span></div></div></div></div></div></div></div></div></div></div><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" 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