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Hi Martin,<br>
<br>
I should add that it's very confusing that the form required to add
the missing information about an "alien" user looks just like the
sign in one.<br>
Make them "clearly different" would help a lot.<br>
<br>
Thanks,<br>
Estani<br>
Am 22.11.2011 03:49, schrieb <a class="moz-txt-link-abbreviated" href="mailto:martin.juckes@stfc.ac.uk:">martin.juckes@stfc.ac.uk:</a>
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<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">The first
confusion here is that the user thinks that he or she is
logged in when visiting a new gateway: it is a federation,
not a virtual organisation – so he/she is not logged in when
she moves to another site. As far as I can see, the only way
to get to the “new account” link is via the log-on page. It
may be that the user is getting to this page by trying to
access a protected link. The OpenID logon is available at
the bottom of the page, but this is not necessarily visible
– the upper part o f the page has a user id and password
boxes and a “new account” link under them. The text on the
page is also mis-leading – the first sentence starts “The
Earth System Grid .....”, which could suggest to a user that
they are logging into the Earth System Grid system rather
than just a component of it.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I would suggest
two changes:<o:p></o:p></span></p>
<p class="MsoListParagraph"
style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span
style="color:#1F497D"><span style="mso-list:Ignore">(1)<span
style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><span
style="color:#1F497D">Put the OpenID login above the local
account login, or have an introductory sentence saying “You
can log into the <institute> Earth System Grid gateway
using either your <institute> account or an ESGF
OpenID” with links to appropriate forms.<o:p></o:p></span></p>
<p class="MsoListParagraph"
style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span
style="color:#1F497D"><span style="mso-list:Ignore">(2)<span
style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><span
style="color:#1F497D">Change the title to “Login to
<institute> Earth System Grid gateway”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Martin <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0cm
0cm 0cm 4.0pt">
<div>
<div style="border:none;border-top:solid #B5C4DF
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif""
lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:go-essp-tech-bounces@ucar.edu">go-essp-tech-bounces@ucar.edu</a>
[<a class="moz-txt-link-freetext" href="mailto:go-essp-tech-bounces@ucar.edu">mailto:go-essp-tech-bounces@ucar.edu</a>]
<b>On Behalf Of </b><a class="moz-txt-link-abbreviated" href="mailto:stephen.pascoe@stfc.ac.uk">stephen.pascoe@stfc.ac.uk</a><br>
<b>Sent:</b> 22 November 2011 11:08<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:esg-gateway-dev@earthsystemgrid.org">esg-gateway-dev@earthsystemgrid.org</a>;
<a class="moz-txt-link-abbreviated" href="mailto:go-essp-tech@ucar.edu">go-essp-tech@ucar.edu</a><br>
<b>Subject:</b> [Go-essp-tech] User feedback on GW
1.3.x registration interface<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I'd like to pass on some feedback from
the CMIP5 Help Desk. Some users are getting confused that
they are asked to "create a new account" when logging into a
Gateway for the first time with an OpenID from another
Gateway. I think this is a significant issue. Users are
confused enough already that they shouldn't create an
account at each Gateway and now they are being asked to
create extra accounts.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is a quote from help-desk query 410<o:p></o:p></p>
<p class="MsoNormal">"""<o:p></o:p></p>
<p class="MsoNormal">I have been able to go to other ports,
but at NCAR and PCMDI I get to see a screen that asks me to
create a new account. That is odd, as I have an account, AND
I am logged in. The screen shows the form of "First name",
"Middle name", "Last name", "emailaddress:, "confirm email
address" etc. Previously I did fill in these forms as I
thought I had to do that. But that is how I ended up with 3
accounts at ESG. Clearly I should not be applying for
another account, as that caused all the problems in the
first place.<o:p></o:p></p>
<p class="MsoNormal">"""<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Without spending 30mins testing
registration I can't be positive the problem isn't partially
the user having multiple OpenIDs but I recall a Gateway will
ask users logging in by OpenID to provide further details
when they visit a Gateway for the first time.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
<p class="MsoNormal">Stephen.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:10.5pt;font-family:Consolas">---<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.5pt;font-family:Consolas">Stephen
Pascoe +44 (0)1235 445980<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.5pt;font-family:Consolas">Centre of
Environmental Data Archival<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:10.5pt;font-family:Consolas">STFC
Rutherford Appleton Laboratory, Harwell Oxford, Didcot
OX11 0QX, UK<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif""><o:p> </o:p></span></p>
<p>-- <br>
Scanned by iCritical. <o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:12.0pt;font-family:"Times New
Roman","serif""><o:p> </o:p></span></p>
</div>
</div>
<br>
<p>-- <br>
Scanned by iCritical.
</p>
<br>
<br>
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<pre wrap="">_______________________________________________
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</pre>
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<br>
<br>
<pre class="moz-signature" cols="72">--
Estanislao Gonzalez
Max-Planck-Institut für Meteorologie (MPI-M)
Deutsches Klimarechenzentrum (DKRZ) - German Climate Computing Centre
Room 108 - Bundesstrasse 45a, D-20146 Hamburg, Germany
Phone: +49 (40) 46 00 94-126
E-Mail: <a class="moz-txt-link-abbreviated" href="mailto:gonzalez@dkrz.de">gonzalez@dkrz.de</a> </pre>
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