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<p class="MsoNormal">I'd like to pass on some feedback from the CMIP5 Help Desk. Some users are getting confused that they are asked to "create a new account" when logging into a Gateway for the first time with an OpenID from another Gateway. I think this
is a significant issue. Users are confused enough already that they shouldn't create an account at each Gateway and now they are being asked to create extra accounts.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is a quote from help-desk query 410<o:p></o:p></p>
<p class="MsoNormal">"""<o:p></o:p></p>
<p class="MsoNormal">I have been able to go to other ports, but at NCAR and PCMDI I get to see a screen that asks me to create a new account. That is odd, as I have an account, AND I am logged in. The screen shows the form of "First name", "Middle name", "Last
name", "emailaddress:, "confirm email address" etc. Previously I did fill in these forms as I thought I had to do that. But that is how I ended up with 3 accounts at ESG. Clearly I should not be applying for another account, as that caused all the problems
in the first place.<o:p></o:p></p>
<p class="MsoNormal">"""<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Without spending 30mins testing registration I can't be positive the problem isn't partially the user having multiple OpenIDs but I recall a Gateway will ask users logging in by OpenID to provide further details when they visit a Gateway
for the first time.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
<p class="MsoNormal">Stephen.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">---<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">Stephen Pascoe +44 (0)1235 445980<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">Centre of Environmental Data Archival<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">STFC Rutherford Appleton Laboratory, Harwell Oxford, Didcot OX11 0QX, UK<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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