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<p class="MsoNormal"><span style="color:#1F497D">Hi Stephane,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">In theory the search, tags and voting systems allow people to find answers. We tag questions with keywords to categorise them and the more useful questions and answers get voted up. Of course this requires
everyone to get involved and it's difficult to tell whether it will work until there is enough content and users.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I don't think many people know about cmip5-announce. I can't find any link to it on the CMIP5 homepage at PCMDI. We need to take a step back and think how we keep users informed but at the moment I'm trying
to throw some ideas in the air.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Stephen. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas;color:#1F497D">---<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas;color:#1F497D">Stephen Pascoe +44 (0)1235 445980<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas;color:#1F497D">Centre of Environmental Data Archival<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas;color:#1F497D">STFC Rutherford Appleton Laboratory, Harwell Oxford, Didcot OX11 0QX, UK<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Stéphane Senesi [mailto:Stephane.Senesi@meteo.fr]
<br>
<b>Sent:</b> 04 August 2011 16:30<br>
<b>To:</b> Pascoe, Stephen (STFC,RAL,RALSP)<br>
<b>Cc:</b> go-essp-tech@ucar.edu; esg-gateway-dev@earthsystemgrid.org; esg-node-dev@lists.llnl.gov<br>
<b>Subject:</b> Re: [Go-essp-tech] A CMIP5 FAQ Application<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear colleagues<br>
<br>
The system looks fine, and much useful. I experimented posting a question. The main issue is "how easy will it look when myriads of questions will be asked" . I would like to use it also for datanode users asking questions to ESGF developpers.<br>
<br>
Besides this intiative, but still about communicating with users, I am a bit surprised that the list
<a href="mailto:cmip5-announce@lists.llnl.gov">cmip5-announce@lists.llnl.gov</a> is not much known, according to the number of members (they were 12 on July, 17) . Also, the traffic on this list is quite low. So, is this the way for CMIP5 to broadcast news
(such as the address of this fututre interactive FAQ) to users, or is there another media ?<br>
<br>
Best regards<br>
<br>
S<br>
<br>
<a href="mailto:stephen.pascoe@stfc.ac.uk">stephen.pascoe@stfc.ac.uk</a> wrote, On 04/08/2011 16:55:
<o:p></o:p></p>
<p class="MsoNormal">Hi everyone,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I am increasingly convinced that the CMIP5 HelpDesk isn't scaling to the number of queries we are getting and definitely won't scale as CMIP5 gets more use. This is partly our fault at BADC for not managing to open up the HelpDesk sufficiently
to make it easy for ESGF developers to contribute. This will improve in the near future (honest!) but I still think we need a more agile way to communicate with CMIP5 users.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Therefore I want to float an alternative solution. A community-driven, interactive FAQ in the style of stackoverflow.com. The idea is that users, administrators and developers can collaborate on asking and answering questions in an open
forum. There is a reputation system and a mechanism for voting for answers/questions which enables common questions and good answers to be highlighted. There is also a tagging system for classification.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I have created a prototype service with a few questions in it at
<a href="http://esg-dev1.badc.rl.ac.uk/">http://esg-dev1.badc.rl.ac.uk/</a>. Please take a look and give me some feedback. Even better create an account and start asking and answering questions. I have deliberately answered only some of the questions to
encourage people to get involved. If you don't like my answer add another one or comment on mine.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">If this appears to work for us the site can be moved to a production server easily without losing the questions. We could then link to it from the "Contact Us" page in the gateways and ask people to email cmip5-helpdesk only for questions
they don't want to share with the community. I would like to discuss this at the ESGF telco on Tuesday.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">One note. You can use ESGF OpenIDs to create an account but CEDA OpenIDs don't work right now. I need to get Phil to fix that.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Cheers,<o:p></o:p></p>
<p class="MsoNormal">Stephen.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">---</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">Stephen Pascoe +44 (0)1235 445980</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">Centre of Environmental Data Archival</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Consolas">STFC Rutherford Appleton Laboratory, Harwell Oxford, Didcot OX11 0QX, UK</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p>-- <br>
Scanned by iCritical. <o:p></o:p></p>
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<br>
<o:p></o:p></span></p>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>GO-ESSP-TECH mailing list<o:p></o:p></pre>
<pre><a href="mailto:GO-ESSP-TECH@ucar.edu">GO-ESSP-TECH@ucar.edu</a><o:p></o:p></pre>
<pre><a href="http://mailman.ucar.edu/mailman/listinfo/go-essp-tech">http://mailman.ucar.edu/mailman/listinfo/go-essp-tech</a><o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<br>
<br>
<o:p></o:p></span></p>
<pre>-- <o:p></o:p></pre>
<pre>Stéphane Sénési<o:p></o:p></pre>
<pre>Ingénieur - équipe Assemblage du Système Terre<o:p></o:p></pre>
<pre>Centre National de Recherches Météorologiques<o:p></o:p></pre>
<pre>Groupe de Météorologie à Grande Echelle et Climat<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>CNRM/GMGEC/ASTER<o:p></o:p></pre>
<pre>42 Av Coriolis<o:p></o:p></pre>
<pre>F-31057 Toulouse Cedex 1<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>+33.5.61.07.99.31 (Fax :....9610)<o:p></o:p></pre>
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