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<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Dear Mailing list,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">I am sharing the following job vacancy for:
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Position information
</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Grade:</b> A2
<br>
<b>Section:</b> User Services <br>
<b>Job Ref. No.:</b> STF-C/19-48 <br>
<b>Reports to:</b> User Outreach and Engagement Team Leader <br>
<b>Closing Date:</b> 22 December 2019<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>2. About ECMWF</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">ECMWF is both a research institute and a 24/7 operational service, producing and disseminating numerical weather predictions to its Member States. ECMWF carries out scientific and
technical research directed to the improvement of its forecasts, collects and processes large amounts of observations, and manages a long-term archive of meteorological data. Satellite and in situ observations provide the information for up-to-date global
analyses and climate reanalyses of the atmosphere, ocean and land surface.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">For details, see
<a href="http://www.ecmwf.int/">www.ecmwf.int/. </a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>3. Summary of the role
</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">ECMWF is recruiting a User Outreach and Engagement Officer within the Forecasts Department.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The User Outreach and Engagement Officer will deliver outreach activities and proactively seek feedback from the user base to improve the uptake of ECMWF products, software and
services such as compute and archiving. The position is part of the User Services Section and will report to the User Outreach and Engagement Team Leader. The section provides support to ECMWF users on computing, software, data access and archiving services.
Moreover, it coordinates outreach activities such as training and user focused workshops.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The scope of this role is to ensure continuous engagement with ECMWF users via consolidated channels like liaison visits, user workshops and fora. Moreover, the successful candidate
will encourage the increase of the user base and audiences by proactively engaging with users via innovation programmes. The role will coordinate the response to existing user requirements and needs, as well as identifying new and emerging needs.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The successful candidate will also coordinate training initiatives on the use of ECMWF software, products and computing facilities (<a href="https://learning.ecmwf.int" target="_blank">https://learning.ecmwf.int</a>).
Further synergies with Copernicus Climate Change Service User Learning Services (C3S ULS) will need to be sought. Information of the C3S ULS can be found here:
<a href="https://uls.climate.copernicus.eu">https://uls.climate.copernicus.eu</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The successful candidate will work closely with teams across ECMWF to ensure that the services and products fulfil current and evolving users’ needs and expectations, both in terms
of products and quality of service. Establishing and maintaining relationships with existing and new users, and engaging with them throughout their journey to ensure that ECMWF maintains its user focus will be essential in this position.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>4. Main duties and key responsibilities
</b><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Organising and delivering outreach activities aimed at promoting ECMWF products, software and computing and archiving services.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Promoting the use of ECMWF data, products and software via innovation programmes<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Coordinating training activities within the Forecasts Department and seek synergies with the C3S User Learning Services and the ECMWF Research Department training activities.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Implementing in coordination with the relevant stakeholders within ECMWF, the migration of the training content to the new learning management platform and defining a plan to widely promote its use<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Coordinating the collection of user requests on ECMWF products, software and services and setting- up an effective process that enables such requests to feed into the strategic decisions of ECMWF<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Presenting and showcasing ECMWF products and services in meetings, workshops, events, and international fora<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l3 level1 lfo1">
Collecting and analysing user feedback on ECMWF products, software and services (such as computing, archiving and data delivery services).<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>5. Personal attributes
</b><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l0 level1 lfo2">
Excellent ability to communicate effectively to different audiences, both verbally and in writing, excellent oral and written communication skills<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l0 level1 lfo2">
Excellent interpersonal skill in multidisciplinary teams<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l0 level1 lfo2">
Demonstrated ability to build user relationships and establish value added user services<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l0 level1 lfo2">
Creativity and proactivity, ability to work autonomously and to take initiatives<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l0 level1 lfo2">
Ability to multi-task, handle multiple projects, and drive projects to completion<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l0 level1 lfo2">
Detail oriented, and excellent problem-solving skills<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>6. Qualifications and experience required
</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Education
</b><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l2 level1 lfo3">
A university degree in atmospheric sciences, engineering, or other relevant scientific discipline is required.<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Experience
</b><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l4 level1 lfo4">
Experience in customer/user engagement role at international level, as well as business development and business strategic analyses.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l4 level1 lfo4">
Experience of developing relationships at all levels of customer organizations.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l4 level1 lfo4">
Good understanding of atmospheric and climate science products and user communities <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l4 level1 lfo4">
Understanding of services such as computing, archiving and delivery of data would be an advantage.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l4 level1 lfo4">
Experience in coordinating training initiatives would be an advantage.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l4 level1 lfo4">
Experience of working in and/or coordinating international projects and/or with an international customers base would be an advantage.<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Knowledge and skills (including language)</b><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l1 level1 lfo5">
Candidates must be able to work effectively in English and interviews will be conducted in English.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0cm;mso-list:l1 level1 lfo5">
A good knowledge of one of the Centre’s other working languages (French or German) would be an advantage.<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>7. Other information
</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The successful candidate will be recruited at the A2 grade, according to the scales of the Co-ordinated Organisations and the annual salary will be £59,228.40 net of tax.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">This position is assigned to the employment category STF-C as defined in the Staff Regulations.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Full details of salary scales and allowances are available on the ECMWF website at
<a href="http://www.ecmwf.int/en/about/jobs">www.ecmwf.int/en/about/jobs</a>, including the Centre’s Staff Regulations regarding the terms and conditions of employment.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Starting date:</b> As soon as possible.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Length of contract:</b> Four years.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Location:</b> The position will be based in the Reading area, in Berkshire, United Kingdom. interviews for this position are expected to take place at ECMWF on Monday 6th January
2020.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>8. How to apply
</b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Please apply by completing the online application form available at
<a href="http://www.ecmwf.int/en/about/jobs">www.ecmwf.int/en/about/jobs</a>.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">To contact the ECMWF Recruitment Team, please email
<a href="mailto:jobs@ecmwf.int">jobs@ecmwf.int</a>.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Please refer to the ECMWF Privacy Statement. For details of how we will handle your personal data for this purpose, see:
<a href="https://www.ecmwf.int/en/privacy">https://www.ecmwf.int/en/privacy</a>.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">At ECMWF, we consider an inclusive environment as key for our success. We are dedicated to ensuring a workplace that embraces diversity and provides equal opportunities for all,
without distinction as to race, gender, age, marital status, social status, disability, sexual orientation, religion, personality, ethnicity and culture. We value the benefits derived from a diverse workforce and are committed to having staff that reflect
the diversity of the countries that are part of our community, in an environment that nurtures equality and inclusion.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Applications are invited from nationals from ECMWF Member States and Co-operating States, listed below, and all EU Member States: Austria, Belgium, Bulgaria, Croatia, Czech Republic,
Denmark, Estonia, Finland, , France, Hungary, Germany, Greece, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Montenegro, Morocco, the Netherlands, Norway, North Macedonia, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Applications from nationals from other countries may be considered in exceptional cases.<o:p></o:p></p>
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<tbody>
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<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b>Location:<o:p></o:p></b></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal">Reading <o:p></o:p></p>
</td>
</tr>
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<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b>Salary:<o:p></o:p></b></p>
</td>
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<p class="MsoNormal">£59,228.40 per annum, net of tax <o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b>Hours:<o:p></o:p></b></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal">Full Time<o:p></o:p></p>
</td>
</tr>
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<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b>Contract Type:<o:p></o:p></b></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal">Fixed-Term/Contract<o:p></o:p></p>
</td>
</tr>
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<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><o:p> </o:p></b></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><o:p> </o:p></p>
</td>
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<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b>Closes:<o:p></o:p></b></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal">22nd December 2019<o:p></o:p></p>
</td>
</tr>
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<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b>Job Ref:<o:p></o:p></b></p>
</td>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal">VN19-48<o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
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<span style="font-size:9.5pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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</span></div>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:"Trebuchet MS",sans-serif;color:#4D4D4D">Julie Palmer
</span></b><b><span style="font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#AAAAAA"><br>
</span></b><b><span style="font-family:"Trebuchet MS",sans-serif;color:gray">Recruitment and Talent Management Officer
</span></b><b><span style="font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray"><br>
</span></b><b><span style="font-family:"Trebuchet MS",sans-serif;color:gray">ECMWF | HR Section
</span></b><b><span style="font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray"><br>
</span></b><b><span style="font-family:"Trebuchet MS",sans-serif;color:gray">e: </span>
</b><a href="mailto:julie.palmer@ecmwf.int"><span style="font-family:"Trebuchet MS",sans-serif">julie.palmer@ecmwf.int</span></a><b><span style="font-family:"Trebuchet MS",sans-serif;color:gray"> t: +44 1189 49 9161
</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p></o:p></span></p>
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