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<p class="MsoTitleCxSpFirst" align="center" style="text-align:center">DEFENDERS OF WILDLIFE<o:p></o:p></p>
<p class="MsoTitleCxSpLast" align="center" style="text-align:center"><span style="font-size:24.0pt">POSITION DESCRIPTION<o:p></o:p></span></p>
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<td width="354" valign="top" style="width:265.65pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNoSpacing" style="line-height:106%;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:margin;mso-element-left:center;mso-element-top:8.5pt;mso-height-rule:exactly">
JOB TITLE:   Director of Information Technology<o:p></o:p></p>
</td>
<td width="236" valign="top" style="width:177.15pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNoSpacing" style="line-height:106%;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:margin;mso-element-left:center;mso-element-top:8.5pt;mso-height-rule:exactly">
GRADE: 29<o:p></o:p></p>
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SALARY: Up to $105,000<o:p></o:p></p>
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FLSA:  Exempt<o:p></o:p></p>
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<p class="MsoNoSpacing" style="line-height:106%;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:margin;mso-element-left:center;mso-element-top:8.5pt;mso-height-rule:exactly">
DIVISION/SITE:  Headquarters, Washington DC<o:p></o:p></p>
<p class="MsoNoSpacing" style="line-height:106%;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:margin;mso-element-left:center;mso-element-top:8.5pt;mso-height-rule:exactly">
DEPARTMENT:  Operations<o:p></o:p></p>
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REPORTS TO:  Senior Vice President, Operations<o:p></o:p></p>
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LAST REVISED:  May 2019<o:p></o:p></p>
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<h1><span style="color:windowtext">Basic Summary:<o:p></o:p></span></h1>
<p class="MsoNormal">Under the general direction of the SVP, Operations, the Director of Information Technology is responsible for planning, organizing and directing the information technology, communications and information services needs of the organization. 
 In addition, the incumbent is responsible for the management of staff, contractors, suppliers, and consultants who provide technical services and support to the organization in the headquarters office and field offices.
<o:p></o:p></p>
<p class="MsoNormal">The Director of Information Technology is responsible for the stability, performance and security of the networked systems and applications for all staff and consultants, including the field offices and remote staff, and headquarters staff
 on travel. Defenders has standardized its primary infrastructure around the Microsoft Office 365 cloud environment (Outlook/OneDrive/SharePoint/Skype, etc.). The Director will oversee the development and acquisition of new software and hardware as well as
 the modification and enhancement of existing systems and oversee support/maintenance on these systems.  They will also oversee staff responsible for tier 1 PC user support as well as the system engineering support functions for server applications, digital
 properties, network, and telecommunications systems. <o:p></o:p></p>
<p class="MsoNormal">The Director may also be responsible for the research and development of recommendations to the SVP of the organization’s overall information systems business needs.  They serve as a strategic partner to ensure technical resources are deployed
 in support of the organization’s strategic plan and conservation priorities; supports the SVP in coordinating organization-wide information systems planning; and ensures that mid- to long-term plans are prioritized and consistent with resource constraints. 
<o:p></o:p></p>
<h1><span style="color:windowtext">Essential Duties and Responsibilities:<o:p></o:p></span></h1>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
Information Technology Leadership<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Hands on technical manager helps the IT team trouble shoot wide ranging technology issues and provide clear direction on solutions.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Oversee user account management; activation and close out procedures.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Provide technical assistance to staff members. Provide training as needed for all users to ensure the productive use of existing and new systems.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Manage disaster recovery/business continuity planning for DOW data and IT properties; develop and maintain routine backup and recovery test plans. Oversee vendors performing specialized technical tasks.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Develop and ensure the integrity of the IT infrastructure and architecture through a thorough review of requests for hardware and software.   With SVP, make decisions regarding outsourcing vs. in-house provisioning of IT services and skills; make other recommendations,
 as appropriate, on alternative system options. The Director will be responsible for guiding an RFP process to upgrade the corporate telecommunications infrastructure during FY2020.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Evaluate software and makes recommendations to ensure compatibility and effectiveness.<o:p></o:p></li></ul>
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
Organization Leadership and Support<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Establish and maintain written policies and procedures for the acquisition, development, and implementation of new systems and the modification of existing systems.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Establish organization-wide standards for hardware, software, and local area networks.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Oversee networking, hardware and software deployments necessary to support Field Office work and seamless connectivity with headquarters.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Establish and maintain “general use” policies for staff. <o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Ensure software development projects are delivered on schedule and within budget and organizational and technical requirements.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Ensure overall coordination and collaboration for all departments of the organization and field offices for any new systems planning or governance issues
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Oversee the operations of organization-wide computer systems and business applications, ensuring adequate security for the organization’s critical databases. 
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
With SVP, work to establish strategic relationships with key IT suppliers, consultants, and colleague organizations.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Collaborate with the Director, Center for Conservation Innovation to ensure capacity, infrastructure and security necessary to support the Center’s technical needs. 
<o:p></o:p></li></ul>
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
Staff and Process Management:<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Leads the development of the annual IT capital and operating budgets and manages these budget resources throughout the year.  
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Ensures communication of duties and responsibilities to direct reports and monitor performance. Provide regular coaching and counseling. Identify training needs.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Develops short- and long-range operating objectives, any organizational structure changes or new staffing requirements.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Assist staff in managing competing priorities.<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Perform all other related duties as assigned. <o:p></o:p></li></ul>
</ul>
<h1><span style="color:windowtext">Qualifications:<o:p></o:p></span></h1>
<h2><span style="color:windowtext">Education:        <o:p></o:p></span></h2>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
Bachelor’s (B.A./B.S.) degree or equivalent in information systems, computer sciences, mathematics, business, or related discipline.<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo2">
MCSE Certification preferred<o:p></o:p></li></ul>
<h2><span style="color:windowtext">Experience:<o:p></o:p></span></h2>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo3">
7-10+ years of progressively responsible broad IT management experience, with specific experience managing a dynamic staff in a non-profit organization a plus. 
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo3">
Demonstrated management experience supporting technical staff.  <o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo3">
Demonstrated experience in managing all aspects of technology, including infrastructure support, software development, telecommunications, system maintenance, and Web services.  
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo3">
Demonstrated experience with Microsoft LAN/VLAN, PCs, Apple and Unix system administration. 
<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo3">
Track record of successfully conceptualizing, launching and delivering multiple projects on time and within budget. 
<o:p></o:p></li></ul>
<h2><span style="color:windowtext">Skills:<o:p></o:p></span></h2>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Proficient with TCP/IP network administration, management of Internet information services as well as Internet security issues.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Requires varying familiarity with these programs, devices or similar enterprise wide managed services packages or office tools: 
<o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Strong Network management skills.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Strong MS Windows active directory skills.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Proficiency with VMware, EMC SANs and Dell blade systems.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Proficiency with DNS<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Experience with Web Hosting services, vendors<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Experience with Backup Exec<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Familiarity with Apache and Linux.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level2 lfo4">
Familiarity with CISCO VoIP systems.<o:p></o:p></li></ul>
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Strong business orientation and acumen, demonstrated ability to use IT to solve business issues while also managing costs and risks. 
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Dedication to a customer service orientation, demonstrated ability to listen to customer needs and gather critical business requirements to propose meaningful IT business solutions.
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Strong analytical and project management skills; must be able to develop program plans.<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Demonstrated ability to work independently and under pressure, with the ability to prioritize tasks to meet project deadlines.  
<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Ability to communicate with and understand the needs of non-technical internal clients.<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l3 level1 lfo4">
Ability to create and manage documented processes and procedures.<o:p></o:p></li></ul>
<h1><span style="color:windowtext">Work Expectations:<o:p></o:p></span></h1>
<h2><span style="color:windowtext">Work Environment: <o:p></o:p></span></h2>
<p class="MsoNormal">General office working conditions, the noise level in the work environment is usually quiet.<o:p></o:p></p>
<h2><span style="color:windowtext">Physical Demands:<o:p></o:p></span></h2>
<p class="MsoNormal">While performing the duties of this job, the employee is regularly required to use a computer and communicate with others while doing so.
<o:p></o:p></p>
<p class="MsoNormal">All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities,
 duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.<o:p></o:p></p>
<h1><span style="color:windowtext">How to Apply:<o:p></o:p></span></h1>
<p class="MsoNormal">Interested applicants please apply with a cover letter through our indeed jobs portal at
<u><a href="http://www.defenders.org/jobs"><span style="color:windowtext">http://www.defenders.org/jobs</span></a></u><o:p></o:p></p>
<h1><span style="color:windowtext">About Defenders:<o:p></o:p></span></h1>
<p class="MsoNormal">Defenders of Wildlife is a national, non-profit membership organization dedicated to the protection of all native wild animals and plants in their natural communities. Our employees work in an environment that is inclusive and honors each
 of our unique perspectives and backgrounds. We believe that the conservation of biological diversity is best advanced by the contributions of people of diverse backgrounds, experiences, beliefs and cultures.  We strive toward a collective goal of including
 all people in the conservation of our Nation’s wildlife and wild places.<o:p></o:p></p>
<p class="MsoNormal">Visit Our <span class="MsoHyperlink"><a href="https://defenders.org/our-values-diversity">Values and Diversity</a></span> page to learn more about who we are and how we operate.
<b><o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><i>It is the policy of Defenders of Wildlife to provide equal employment opportunity to all qualified individuals without regard to their race, color, religion, national origin, sex, age, disability, or any other characteristic protected
 by law, in all personnel actions.<o:p></o:p></i></p>
<p class="MsoNormal"><i><o:p> </o:p></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://defenders.org/"><span style="color:black;text-decoration:none"><img border="0" width="103" height="147" style="width:1.0729in;height:1.5312in" id="Picture_x0020_1" src="cid:image001.jpg@01D50B0B.C516F6E0" alt="cid:image001.jpg@01D4DFFD.D7B8F610"></span></a><span style="color:black"><o:p></o:p></span></p>
</td>
<td width="302" valign="top" style="width:226.5pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:7.25pt">
<p class="MsoNormal" style="line-height:105%"><b><span style="font-size:12.0pt;line-height:105%;color:#262626">Carmela French<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:105%"><i><span style="font-size:10.0pt;line-height:105%;font-family:"Calibri Light",sans-serif;color:#262626">Recruiting Manager<o:p></o:p></span></i></p>
<p class="MsoNormal" style="line-height:105%"><b><span style="font-size:10.0pt;line-height:105%;color:#262626">Pronouns: she/her/hers<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:105%"><b><u><span style="font-size:10.0pt;line-height:105%;color:blue"><a href="https://defenders.org/"><span style="color:blue">DEFENDERS OF WILDLIFE</span></a></span></u></b><span style="font-size:10.0pt;line-height:105%;color:#262626">
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;color:#262626">1130 17th Street NW, Washington, DC 20036
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;color:#262626">TEL: 202.772.0262  FAX: 202.682.1331<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Calibri Light",sans-serif;color:#0070C0"><a href="https://facebook.com/DefendersofWildlife"><span style="color:#0070C0;text-decoration:none">Facebook</span></a></span><span style="font-size:10.0pt;line-height:105%;color:black">
</span><span style="font-size:10.0pt;line-height:105%">| </span><span style="font-size:10.0pt;line-height:105%;font-family:"Calibri Light",sans-serif;color:#0070C0"><a href="https://twitter.com/Defenders"><span style="color:#0070C0;text-decoration:none">Twitter</span></a></span><span style="font-size:10.0pt;line-height:105%">
 | </span><span style="font-size:10.0pt;line-height:105%;font-family:"Calibri Light",sans-serif;color:#0070C0"><a href="https://instagram.com/defendersofwildlife/"><span style="color:#0070C0;text-decoration:none">Instagram</span></a></span><span style="font-size:10.0pt;line-height:105%;color:black">
 | </span><span style="font-size:10.0pt;line-height:105%;font-family:"Calibri Light",sans-serif;color:#0070C0"><a href="https://medium.com/wild-without-end"><span style="color:#0070C0;text-decoration:none">Medium</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Calibri Light",sans-serif;color:#0070C0"><a href="https://www.linkedin.com/in/carmelafrench/"><span style="color:blue">Let's Connect on LinkedIn!</span></a></span><u><span style="color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><b><span style="color:#262626"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:105%"><i><span style="font-size:12.0pt;line-height:105%;font-family:"Calibri Light",sans-serif">Visit
<u><span style="color:#0563C1"><a href="https://defenders.org/"><span style="color:#0563C1">https://defenders.org</span></a></span></u>!<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:10.0pt">*This email is (likely) sent from the ancestral lands of the
<a href="http://www.piscatawayconoytribe.com/history.html"><span style="color:blue">Piscataway peoples</span></a>. *<o:p></o:p></span></p>
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